Effective date and scope
Last updated: May 21, 2026.
This privacy policy applies to information collected through the Niktasoft website, product inquiries, demo requests, email communication, product feedback, and support interactions. It does not apply to third-party sites or services that have their own policies.
Information we collect
Depending on how you interact with us, we may collect:
- Contact details such as name, email, company name, and phone number
- Product inquiry, demo request, and feedback details submitted through forms or email
- Support-related information, including issue descriptions and attachments you provide
- Account or access information you voluntarily provide when requesting product support, where applicable
- Basic website usage information, such as page visits and browser/device details, when analytics or similar tools are used
How we use information
We use information to respond to product inquiries and demo requests, provide support communication, review product feedback, address account or access questions where applicable, and improve the website and Niktasoft products.
Consent and voluntary submission
When you contact Niktasoft, you choose what information to share. By submitting information through our forms or email, you consent to the use of that information for the purposes described in this policy.
Service providers
We may use third-party providers for hosting, analytics, communication, and operational tooling. These providers may process data on our behalf under their own terms and privacy practices.