Support

Support for operational software workflows

Use this page for issue reporting, workflow support requests, and product follow-up after launch. For new projects, use the project intake form.

Support contact

  • Email: admin@niktasoft.ca
  • Phone: +1 647-250-2883
  • Response window: within 2 business days
  • Scope: operational software and workflow support

Include in your request

  • Workflow or module affected
  • Business impact and urgency level
  • Steps to reproduce with screenshots
  • Expected behavior vs actual behavior
  • Date/time of issue and user role affected