Terms of Service

Using NiktaFire and related pages

These Terms of Service apply to NiktaFire, its public pages, signup and login pages, support pages, QR/direct-mail landing pages, access-request forms, and authenticated accounts. Viewing a public page or promotional video does not by itself create a paid software subscription.

What NiktaFire provides

Not for emergency response

What your organization remains responsible for

Authorized organization use

Users must use accurate account information, keep credentials secure, and access NiktaFire only for organizations they are authorized to represent. Organization owner/member roles affect how users interact with organization data where those controls are available.

Ownership and permitted use

Your organization keeps its rights in inspection records, notes, photographs, organization information, and uploaded documents. You give Niktasoft the limited rights needed to host, store, process, display, secure, support, and generate reports from that content as part of NiktaFire.

Upload only appropriate content

You are responsible for having the necessary authority to upload photos, notes, documents, and other content. Do not upload unnecessary personal information or private content unrelated to fire-safety recordkeeping.

Access requests and support requests

• ✓Requesting access through a QR/direct-mail landing page is separate from creating or authenticating a NiktaFire account.
• ✓Optional product updates are optional and are not required merely to request access.
• ✓Support requests should not include passwords, tokens, signed URLs, unrestricted notes, or private report content.

Use the service responsibly

• ✓Do not misuse NiktaFire, attempt unauthorized access, interfere with service operation, or use the service for unlawful content.
• ✓Do not upload malware, credentials, secrets, or content you do not have permission to use.
• ✓Do not use NiktaFire to imply endorsement by a regulator, fire department, inspector, or authority.

Service availability and exports

• ✓The service may be updated, interrupted, or unavailable because of maintenance, network/provider issues, or technical failure.
• ✓No service-level agreement is promised unless Niktasoft separately agrees to one in writing.
• ✓Export or download records that your organization needs to retain outside NiktaFire.

External websites and videos

NiktaFire pages or QR/direct-mail landing pages may link to external sites, including a promotional video hosted outside NiktaFire. Niktasoft does not control third-party websites or their privacy and security practices.

Account access

Niktasoft may suspend or restrict access for misuse, security risk, or violation of these terms. Users may contact support for account or data questions.

Software, UI, and documentation

NiktaFire software, UI, branding, and documentation belong to Niktasoft. Users may not copy, reverse engineer, or misuse the service except as allowed by law.

By using this service

Limitations of the service

To the extent permitted by law, the service is provided as-is. Niktasoft is not responsible for missed inspections, inaccurate user-entered data, failed maintenance, code violations, or decisions by authorities or inspectors.

Ontario and Canada

These Terms are governed by the laws of Ontario and the applicable federal laws of Canada.

Updates to these terms

Niktasoft may update these Terms from time to time. When changes are made, the updated Terms will be posted with a revised Last Updated date. For material changes, Niktasoft may provide additional notice where appropriate. Continued use of NiktaFire after the updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

August 10, 2026